Terms of use for our Lockers

The Locker House offers storage under the following terms and conditions (hereinafter called the 'Agreement'): This Agreement applies to the hire and use of locker facilities supplied by The Locker House, hereinafter called the "Company", to people hereinafter known as "Users or User" for the purpose of storing clothing, bags, money, phones, merchandise and/or valuables, hereinafter called the 'Contents or Content" at any Event where The Locker House is operating.

  • This Agreement will be governed by and construed in accordance with the laws of Texas; and will have exclusive jurisdiction to adjudicate any dispute arising under or in connection with this Agreement.

  • Content may not be stored that might constitute a risk and/or nuisance. The Company is entitled to see the Content before being deposited with us. The Company, including any of its personnel at the Event, are entitled to refuse at their sole discretion, Content that they feel may cause a danger or nuisance.

  • Content that in the Company's opinion is hazardous or could cause a nuisance, such as explosives, weapons, chemicals or perishable goods may be destroyed, removed or sold at the User's expense.

  • The Company is entitled to examine the Contents, even if they have been placed in a sealed bag. The Company is entitled to open any locker and review all contents thereof.

  • The User undertakes to observe the written and/or oral instructions concerning the storage by Company personnel.

  • Company may allow Law Enforcement or Security personnel to view the Contents at any time.

  • The User is responsible at all times for Content placed in the locker.

  • Contents will be returned to the User on provision of proof of identity and proof of booking.

  • Contents may be collected during the indicated opening times and must be removed by the closing time as advertised.

  • If a User fails to collect their Contents, the Company may dispose of the Contents in any way it deems appropriate after 14 days.

  • If a User believes that some or all of the Contents have been lost, they should contact the Company within 14 days of the Event.

  • The Contents will be released only after any charges due have been paid in full.

  • Company will take no responsibility caused for damage sustained to electrical equipment. Due to the delicacy of such items it is recommended you protect your goods with an insurance policy often offered by equipment suppliers. Any financial liability is limited to the fee paid by the User.

  • Refunds will be offered for pre-booked and paid for facilities which are not used only 24 hours prior to the beginning of the event.

  • Lockers are open for access on-site for the duration of the event.

  • On loss/damage/breakage of the locker, supplied padlock and/or key and/or the users misplacement of the lock combination, the Company may withhold the Contents pending payment of any costs by the User and/or seek legal damages.

  • If the User loses their combination or key, the Company may: 

    • Ascertain the identity of the User by means of his passport, driving license or other means of photo identification; 

    • Where applicable, require a sum to be paid by way of  charges as indicated;

    • And, if necessary, before the Contents are surrendered, require a deposit (decided by the Company) to be paid.

  • A locker is used at Users' risk. The Company is not liable for the loss resulting from lock failure, riots, vandalism, weather, locker accessed by others, combination accessed by others, theft, or failure to collect the articles after use.

  • Before using the locker, the User will check whether the locker is empty and clean and operates as it should. Should the User find any Content then the User will be obliged to hand this Content to the Company.

  • Company has some lockers fitted with a power charging devices.  If used, this devise is designed to be used only as prescribed by the instructions provided by the device manufacture​r.



I left something in my locker and here are my details:

  • Name:

  • Contact Information

    • Phone Number

    • Address:

    • email:

  • Event Name:

  • Description of item left:

  • Online Voucher Number:

  • Locker Number:       



Please note, any left property will be happily returned but will incur a minimum cost of $10 for postage.

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